A Twist On Surveys
Guest Post By:
Jessica Marshall, Professional Services
Active Network | Events
Jessica Marshall of RegOnline Professional Services is today’s guest writer. She shares how a client of hers uses the functionality of RegOnline to the fullest.
For the past year, I have been working with a client who uses RegOnline for her event needs. I’m so impressed by the way she uses her account, I have to share it with you.
We started with the usual. I set up her first two or three registration forms, followed by several rounds of training sessions. This was designed to familiarize her with the moving pieces, so she could take over setup, editing, etc.
Since then, she’s using RegOnline in the most comprehensive way I’ve ever seen. Together we set up a parent event to display a list of all her currently active seminars. At the conclusion of each seminar, the registrant is sent a follow up email thanking them for attending. The email includes a link to a seminar feedback survey,
Embedded in the confirmation email of the survey is a merge code that pulls in a personalized certificate for each attendee. In order to receive the course completion certificate, the attendee is required to complete the survey.
Not only is the client able to provide potential attendees with a comprehensive list of events, she has received 100% feedback by attaching attendee completion certificates to a follow up survey. Additionally, she has saved the cost of printing and mailing certificates, by simply using our badge feature to merge all attendee and event details.
Now THAT’S using ALL that RegOnline has to offer!
To learn more about parent events, surveys, Professional Services or more contact RegOnline today (888) 351-9948.
Where are the instructions for this?
Embedded in the confirmation email of the survey is a merge code that pulls in a personalized certificate for each attendee. In order to receive the course completion certificate, the attendee is required to complete the survey.