The New Checkout Page

Over the past few months, our User Experience team has spent a great amount of time researching ways to simplify the setup and configuration of the Checkout page. If you are collecting money from your event, this page is of extreme importance, and we felt it deserved the full treatment. Our team has interviewed customers, performed usability tests, and studied the event planners of Colorado first hand. The end result of all this research and discovery will be available to you tomorrow morning. We think it is a dramatic improvement, and we hope you agree (but we’d love to hear your feedback either way – comment below).

What changed?

Almost everything. I have put together this comparison and FAQ to help you get friendly with the new layout.

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Written By: Michelle Nikolayevsky

Editing Images in RegOnline

The RegOnline Content Editor makes performing basic image editing tasks, such as cropping and resizing, a snap! Today I will cover the basics of uploading an image onto a registration form header, and performing some basic edits to that image to make it fit correctly on the page. Let’s get started!

In this example, I will create a header that I want to appear throughout the entire registration form for my fictional Giant Blue Bear Conference. I will do this by adding the image to my event’s Global Header.

I can edit the Global Header by first editing my event, and then moving to the bottom of the Themes & Colors tab, where I will find the Add Header link in the Global Options section.

Clicking this link opens the Content Editor, which is where we will focus for the rest of this article.

Once the Content Editor opens, I would likely add the title of my event, as well as any other information I would like present on each page of the registration form, but for this article, we will focus strictly on uploading and manipulating the image we would like to add to the header.

To upload an image, click the Image Manager icon within the Content Editor.

The Image Manager is where you can upload, edit, and organize all of the images you are using inside of RegOnline.

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Written By: Michelle Nikolayevsky

Integrate with Salesforce: Part 2

This is the second article in a series about configuring an integration between your RegOnline and Salesforce accounts. In Part 1, we covered downloading and installing the RegOnline Salesforce application, and how to configure your event within RegOnline so that it communicates correctly with your Salesforce account.

In this article, we will step inside Salesforce, and take a look at using the RegOnline Salesforce application to create Leads and Contacts out of your registrant’s information.

First, let’s run through your event while it is in Testing mode. This will create a test registration for us to experiment with. To create a test registration, first make sure that your event is in Testing status by opening the Event Details, and checking the Current Status field.

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Written By: Michelle Nikolayevsky

Integrate with Salesforce: Part 1

RegOnline makes it incredibly easy to turn your event registrants into Contacts or Leads inside your Salesforce account. It has never been easier to integrate visitors of your registration form into your existing sales and customer management workflow. With the RegOnline Salesforce application installed in your Salesforce account, and the integration configured, the information of each person who registers for your event will be automatically pushed into your Salesforce account. Once you log into your Salesforce account, you will have the option to convert your registrants into Leads or Contacts, which ever fits your workflow.

Let’s walk through setting up an integration between RegOnline and your Salesforce account. This article will cover:

• Downloading and installing the RegOnline Salesforce Application
• Integrating your event within RegOnline

Tomorrow, we will take a look at managing the registrations within your Salesforce account.

The first thing you will need to do is download the RegOnline Salesforce application from the Salesforce AppExchange.

Once the page loads, click the Get It Now button.

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Written By: Michelle Nikolayevsky

Active Network Opens Singapore Office to Provide Technology Solutions to Event Organizers in Asia Pacific

August 25, 2010 – Today, Active Network announced it has opened an office in Singapore to expand its presence and better manage events in Asia Pacific. Managed by Active Network’s Events division, the new office provides client services and product support for Asian languages and currencies.

Active Network’s event solutions provide event organizers a full range of value-added services including online registration, real-time-reporting, secure data management and payment processing, attendee management tools, and e-mail marketing capabilities. Event organizers in this region will now have better access to Active Network’s unique services and technologies specifically designed for the Asia Pacific marketplace.

Written By: Cece Salomon-Lee